Return & Refund Policy

At 【请替换：店铺名称】, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, you may request a return in accordance with the terms outlined below.

Return Period

Return requests must be submitted within 30 calendar days from the date the order was delivered.

Return Conditions

To be eligible for a return, items must:

Be unused and in their original condition.
Include all original packaging, labels, and accessories.
Be free from any damage or alterations occurring after delivery.
Be returned clean and in a condition suitable for resale.

Items that do not meet these criteria may not qualify for a refund.

Non-Returnable Items

The following products are generally excluded from return eligibility:

Personalized or made-to-order items.
Gift cards or digital products.
Final sale merchandise.
Products showing signs of use or alteration.

Refund Review and Processing

All returned items will be inspected upon receipt before a refund decision is made. If your return is approved, a refund will be issued to the original payment method. Please allow 5-7 business days for the refund to be processed, although timing may vary depending on your financial institution or payment provider.

Incorrect or Damaged Orders

If your order arrives with missing items, shipping damage, manufacturing defects, or incorrect products, please retain all original packaging and contact us promptly at 【请替换：客服邮箱】 so we can review and resolve the issue.

Return Shipping Costs

Return shipping costs are generally the responsibility of the customer unless the return is due to a defective, damaged, or incorrect item caused by our error. Shipping fees are calculated and displayed during checkout.